The clinic is located at: Level 1, Suite 9, 21-23 Hunter Street, Hornsby NSW 2077. The building is conveniently located across from Westfield in the Hornsby mall. Local landmarks are Harvey World Travel and The Commonwealth Bank - both located at the base of the building. Parking is available at: Westfield car park (3 hours free) In the public library car park - corner Hunter Lane and Burdett Street (1-4 hours free) In Hunter Street (2 hours free) Please see the map on our contact page for more directions or you are welcome to view the following link for more specific directions: Google Maps. The clinic is a short 5 minute walk from Hornsby train station or bus depot. Please see the Transport and Information website for more specific details regarding timetables: Transport and information website. The building provides stairs or lift access to the first floor. Each practitioner works on specific days and times, however, the clinic's opening hours are: Monday-Friday from 8am-8pm Saturday from 8am-5pm Please see each practitioner's individual page for specific information regarding their fees and charges. Please note that we require at least 2 working days notice for cancellations. I.e. An appointment scheduled for 9am Monday will need to be cancelled no later than 9am Friday morning. Missed consultations without 48 hours notice will incur the full consultation fee (+ GST). Please bring copies of any past test results to your consultations to ensure thorough assessment at your consultation and to prevent unnecessary repetition. If you are having these documents forwarded directly to our clinic, please include a cover letter - Attention: To your Practitioner. If you experience any difficulty in obtaining these results, please speak with your practitioner directly in your consultation. Consultation fees are claimable through most private health funds. Medicines are claimable from some health funds. The clinic provides HICAPS facilities for immediate rebates. Please check with your individual provider for more details about your eligibility. Counselling consultations are eligible for the Medicare rebates when you are referred by your GP under the Mental Health Care Plan. Please speak to your GP, and review the following website for more information: Access to Allied Psychological Services (ATAPS) or Australian Association of Social Workers. You are also welcome to speak to our Counsellor to discuss your specific health concerns and determine your eligibility. In addition, medical consultations with our GP are eligible for Medicare rebates. The clinic provides Medicare facilities for immediate rebates. Naturopathic health consultations and supplements prescribed by a Health Practitioner can be included as part of the tax-deductible medical expenses incurred each year. The main requirement for this arrangement is for the patient to be referred to the practitioner by a Medical Doctor. In order for you to be able to claim the costs incurred from the consultation and prescription, you will need to get a referral to your practitioner from a Doctor before you attend the consultation. In this scheme, health costs greater than $1500.00 in a financial year can qualify for a 20% tax deduction. There is no upper limit to the amount you can claim. For more information visit: Net medical expenses tax offset. Consultations are GST-exempt, however, all medicines and other prescribed remedies incur GST. The clinic has HICAPS facilities for immediate health fund rebates and we accept credit card (Mastercard, Visa, American Express), EFTPOS or cash payments. In addition, Medicare facilities are available to reduce your out of pocket expense. Please note that we do not offer accounts and fees are due on the day of the consultation. As Naturopathic Medicines continue to increase in price due to factors outside our control, we realise that some of our patients will have difficulty affording treatment. If you anticipate difficulty paying for either your consultation fees and/or Naturopathic Medicines please tell your practitioner at the start of treatment to discuss alternatives. A price list of supplements is available on request to help you budget ahead. Limited budget clinic placements for the Natural Fertility Programs are available on application - please discuss this option with Leah. At the centre, we have strict confidentiality and privacy policies that respect our patients. All patient files are stored in a locked, secure location and only your practitioner will access your information. Content of files will be stored for the obligatory 7 years and will then be destroyed. Our administrative staff have restricted access to patient files. If you require test results or have treatment queries, you are asked to contact your practitioner directly. Please feel free to contact us at any time if you have any queries or concerns. We are here to help you on your health journey - Contact us.